Nördnytt! 🤓Why is Inkwell stuck in review
- modeless - 11409 sekunder sedanSteve Jobs on cell phone companies: "We're not very good at going through orifices to get to the end users." [1] Today, Apple is the orifice.
- ChrisMarshallNY - 6352 sekunder sedan> Inkwell is listed on Apple’s own trademark page.
I had an app rejected, because it had the word "Finder" in its title ("Virtual Meeting Finder"). I had to change the name of the app, and it wasn't too big a deal, because the original name was fairly unimaginative (as it was supposed to be).
But it does sound like the whole app name is in conflict with a registered Apple trademark. It's unlikely to ever be approved.
- js2 - 3726 sekunder sedanMy company recently transferred a few apps into our Apple Development Program account. When you transfer an app, the app ID prefix is updated to the destination account's team ID. For historical reasons, most of the apps in our account do NOT use the team ID as their prefix, but rather an alternate non-team app ID prefix. For various technical reasons, we needed the transferred apps to have this alternate prefix that the rest of our apps use.
When you transfer an app, you have no say what prefix it gets. It's always assigned the receiving account's team ID. Further, you cannot change an app ID prefix yourself. You have to open a support ticket with Apple developer relations.
Should be easy right?
It took over two months to get Apple to perform this seemingly trivial task. I had to open multiple tickets, both over phone and through a web form. It was nearly impossible to pierce the folks who triage support tickets (who are apparently not empowered to do anything but reply to tickets), and those folks kept replying in ways that were completely non-responsive to the request.
When I finally got someone to escalate it to whomever was empowered to update the app ID prefix, it still took another two weeks to complete.
(The Google Play Store support folks are almost, but not quite, as bad. We have an infrequent request we need them to do where they ask us to provide a transaction number from 2011 to authenticate ourselves, a transaction number we no longer have and that they cannot provide us even when we authenticate through alternate means. So every time we need them to do this task for us, we have a set of hoops we have to jump through. But at least we know the dance now.)
https://developer.apple.com/forums/thread/706128
https://developer.apple.com/library/archive/technotes/tn2311...
- jxdxbx - 12211 sekunder sedanThe top comment there is not correct. You do not have to "defend" trademarks or they "expire."
You lose a trademark if it becomes generic, regardless of how hard you tried to keep it from being so. Obviously if you let a bunch of actual infringements slide you're on the way to becoming generic, but all that matters is whether the trademark IS generic.
But, when lawyers write letters to people saying "you can't say escalator or Zamboni" you can just ignore them. Using a trademark in writing in a way that a trademark owner does not like is not infringement.
- vessenes - 14339 sekunder sedanSort of buried the lede here -- Apple uses the Inkwell name and has a trademark. This is just not going to get approved. Or, to quote Jobs talking to the iPodRip developer "Change your apps name. Not that big of a deal."
- etchalon - 10849 sekunder sedanThe terrible consequences of App Review is how dependent you are on whether the App Reviewer you get is either very good at their job or very bad at their job.
Mediocre ones seem to cause the most problems.
- jasonmp85 - 656 sekunder sedan[dead]
- jasonmp85 - 821 sekunder sedan[dead]